Transparent supply chains boost consumer trust—if the results are positive. But what if they aren't? A new paper by Kühne Logistics University (KLU), in collaboration with the University of Tennessee and Tilburg University, published in the Journal of Business Logistics, reaches a surprising conclusion. The researchers advise companies: It's better to publish mixed results than none at all.
Consumers Demand Transparency: The Impact of Mixed Results on Trust
A study by Kühne Logistics University and partners suggests that companies should disclose mixed results about their supply chains to maintain consumer trust. This finding highlights the importance of transparency in business practices. For Iran, where economic transparency is often questioned, this could influence consumer behavior and corporate strategies.
👥 Key Players
📰 What Happened
A new study suggests that companies should disclose mixed results about their supply chains to maintain consumer trust. This finding emphasizes the importance of transparency in business practices.
- Transparency in supply chains can enhance consumer trust.
- Publishing mixed results is better than withholding information.
💡 Why It Matters
📚 Background
Transparency in business practices is vital for consumer trust, especially in economies like Iran where such transparency is often lacking.
🏷️ Entities Mentioned
Translated from the original and edited for English readers. View original source →
Translation confidence: 100%