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Free Dial Tone Conditional on Internet!

Sep 29, 2026 September 29, 2026 2 min read 📰 Donya-e-Eqtesad
📋 Key Takeaway

A subscriber in Karaj reported being told that they must purchase fiber optic internet and a modem to activate their phone service. The Iranian Telecommunications Company claims this is not mandatory, while a technical expert states that using a phone over fiber requires specific equipment. This situation highlights regulatory inconsistencies in Iran's telecommunications sector.

🔍 Quick Context Guide
💡 Bottom Line: The requirement for additional purchases to activate phone service raises concerns about consumer rights and regulatory enforcement in Iran.

👥 Key Players

Iranian Telecommunications Company MENTIONED
National telecommunications provider
"They are responsible for implementing telecommunications infrastructure and services across Iran."
Deputy of Communications MENTIONED
Official in charge of telecommunications policy
"Their statements influence public understanding and regulatory compliance in the telecommunications sector."
Telecommunications Expert MENTIONED
Technical advisor
"Provides insights into the technical requirements for telecommunications services."

📰 What Happened

A subscriber in Karaj reported being told they must buy fiber optic internet and a modem to activate their phone service. The Iranian Telecommunications Company disputes this claim, while a technical expert clarifies the necessity of specific equipment for phone service over fiber optics.

  • Subscribers are facing potential mandatory purchases to activate phone services.
  • There are conflicting statements between the telecommunications company and technical experts regarding service requirements.

💡 Why It Matters

🇮🇷 For Iran: This issue highlights regulatory inconsistencies and the potential burden on consumers, which could lead to public dissatisfaction.
🌍 Regional: The situation reflects broader challenges in telecommunications infrastructure in the region.
🌐 International: International observers may view this as a sign of governance challenges within Iran's public service sectors.

📚 Background

Iran is transitioning from outdated copper telephone networks to modern fiber optic systems, which has raised questions about service accessibility and consumer rights.

Telecommunications infrastructure in Iran Consumer rights and regulatory compliance
📡 Source: NEUTRAL
📊 Confidence: 70%
The article presents multiple viewpoints, indicating a balanced approach to reporting on the issue.

For a subscriber who received their landline with a pair of copper wires, the transition from copper to fiber optic is not supposed to be a choice between phone and internet. However, the account of a subscriber in Gohardasht, Karaj, raised another question regarding their encounter with telecommunications. This subscriber stated: "They said to free the dial tone, you must purchase the fiber optic internet service and modem." Or even the statement that "your phone service will not be connected until you purchase the fiber optic internet service." To free the dial tone, purchasing a modem and even an internet package is essential, or have these two services been separated in the transition? The Deputy of Communications at the Iranian Telecommunications Company stated in an interview with 'Donya-e-Eqtesad': "Purchasing internet is not mandatory for activating the phone, and such a requirement is a violation." However, a telecommunications expert explained the issue from a technical perspective, stating: "Using a phone over fiber without equipment to convert optical signals to data is not possible." In the midst of these two narratives lies the regulatory directive which, on one hand, mandates the transition from copper networks to fiber for telecommunications, and on the other hand, stipulates that service must be established without imposing hardware and software costs on the subscriber and providing independent phone service without the obligation to purchase internet.

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Translated from the original and edited for English readers. View original source →

Translation confidence: 85%

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