Japanese Robot Provides Banking Services in 19 Languages

The Mitsubishi UFJ Financial Group, Japan's largest bank, has unveiled a worker robot that is set to start operating in its Tokyo branch from April this year. According to the British newspaper 'The Guardian', this robot, named 'Nao', is capable of greeting customers in 19 different languages and providing them with financial advice. A demonstration of Nao was held at the French embassy in Japan. The 'Independent' newspaper also reports that other capabilities of 'Nao' include guiding customers, calculating various currency exchange rates, and explaining banking rules and matters to customers. The humanoid robot 'Nao' approaches bank customers and begins its services by stating: 'Hello, welcome. I can explain matters related to currency exchange, ATMs, opening accounts, or sending money abroad. Which one would you like to know about?' This robot was developed by the French company 'Aldebaran', which is affiliated with Japan's SoftBank telecommunications company, upon the request of this Japanese firm, in Paris. The performance of 'Nao' is expected to be regularly improved after its launch, and Japanese officials plan to use an enhanced version of these robots for extensive services during the Tokyo 2020 Olympics.